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On the Web, competition is just one click away (JustHost is our new host)
Monday, November 02, 2009 4:31 PM

This is a post about customer service, customer frustration and customer / user experience. I've made a move from my old webhost Inside.hr to JustHost.com. Reason? Well, I was frustrated with their „customer service“. After careful consideration, I’ve... Read More...

by UX Passion - Things about user experience, usability, IA, SEO, tutorials, blogging and Microsoft

Filed under: UX, web, Featured Articles, UX / usability tutorials, user experience, web host, service management, customer support, customer service

Design pricing: It’s never just about the price
Wednesday, October 14, 2009 5:22 PM

Setting proper pricing for your UX design work is crucial. It goes hand in hand with setting your customer's expectations. Set the price too low and you will gain reputation of the same kind. Set it high – you will also set high expectations. If you can... Read More...

by UX Passion - Things about user experience, usability, IA, SEO, tutorials, blogging and Microsoft

Filed under: Business, WPF, silverlight, UX, Design, UX / usability tutorials, biz, user experience, pricing

UX ROI: User Experience Return on Investment
Saturday, October 10, 2009 3:58 PM

Calculating and even trying to understand what all adds up to the UX ROI is difficult task. When we are faced with clients and investors – ROI is something they often ask for. How to even start thinking about return on investment in the field of user... Read More...

by UX Passion - Things about user experience, usability, IA, SEO, tutorials, blogging and Microsoft

Filed under: Business, WPF, silverlight, UX, Featured Articles, UX / usability tutorials, usability, roi, biz, return on investment, user experience

Make complete button surface active and enhance usability
Wednesday, July 08, 2009 4:19 PM

Buttons are everywhere – both on web and on desktop applications. Being so widespread and known to end-users they should be as usable as possible. However, there are lot of mistakes when designing buttons and they kill the usability. One of the biggest... Read More...

by UX Passion - Things about user experience, usability, IA, SEO, tutorials, blogging and Microsoft

Filed under: UX, web, facebook, UX / usability tutorials, myspace, desktop, usability, analysis, buttons

Free video series “Principles of design: Unity”
Tuesday, July 07, 2009 3:56 PM

Design principle of unity refers to a sense that everything in the artwork belongs there making sense. It is achieved by the use of balance and repetition. Two objects like a living room and a dining room can be unified by giving these similar features... Read More...

by UX Passion - Things about user experience, usability, IA, SEO, tutorials, blogging and Microsoft

Filed under: Video, UX / usability tutorials, developers, design principles, designers

Free video series “Principles of design: Symmetry and asymmetry”
Friday, July 03, 2009 10:45 AM

Symmetry and asymmetry can be explored through balance design principle (symmetrical and asymmetrical balance). This new video from Principles of design (for developers) series will explain you what is symmetry and asymmetry, how to achieve it and create... Read More...

by UX Passion - Things about user experience, usability, IA, SEO, tutorials, blogging and Microsoft

Filed under: silverlight, Video, UX / usability tutorials, developers, design principles, designers

Free video series “Principles of design: Emphasis”
Thursday, July 02, 2009 5:55 PM

Emphasis is one of the design principles. It is also known as dominance, focal point or area in a room's decor. This new video from Principles of design (for developers) series will explain you what is emphasis, how to achieve it and create it in Expression... Read More...

by UX Passion - Things about user experience, usability, IA, SEO, tutorials, blogging and Microsoft

Filed under: silverlight, Video, UX / usability tutorials, developers, design principles, designers